Terms and Conditions

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Transfers: SPECIAL DISCOUNTS!

20 lei DISCOUNT for ALL two-ways transfers paid to in DIRECT AEROPORT agencies and ONLINE! The promotion is valid for transfers made by the end of the year!
YOU BOOK, YOU PAY YOU TRAVEL
#DirectAeroport, airport transfer from #Constanta and #Brasov to Henri Coanda #Otopeni Airport.
Reservations NON STOP by phone  0371.503.503 , book online or come to our agencies in Constanta si Brasov!

General Terms of Using the website

Terms and conditions of using the website www.direct-aeroport.ro are applicable to all users. Using http://www.direct-aeroport.ro/ website assumes acceptance of the terms and conditions set out below.

Personal data protection

The content and design of www.direct-aeroport.ro and databases accessible through the website are owned by Direct Turism and are protected by Romanian legislation on copyright and related rights.

The user uses the www.direct-aeroport.ro website at his own risk. Direct Turism is not responsible for any direct or indirect damage, in particular for material damage, loss of data or programs, financial loss arising from accessing this site or any sites that are related to it. As required by law for the protection of individuals regarding the processing of personal data and free movement of such data and privacy in the electronic communications sector, Direct Turism is required to manage safely and only for specified purposes the personal data that you provide about yourself, a family member or another person.

Cookies

A cookie is a file type "txt" given to your browser by a web server that can be placed on your hard disk. Most browsers are set to accept cookies. If you don’t want this, you can set your browser to notify you whenever you receive a cookie or to refuse to accept these cookies. You can accept or decline cookies by modifying your browser settings. However, you may not use all the interactive applications on our site if cookies are disabled. Cookies can be used to compile data on the understanding and use of the services provided or the type of browser.

General conditions

Reservations must be made ​​online at least 12 hours before departure so it could be processed in a timely manner. Once you make a reservation online, please check if all dates and times of the travel are correct. If the personal data and travel dates or times were filled wrong, the passenger risks losing its place reservation in the bus (bus, car).

The passenger is obliged to arrive at the place of departure at least 20 minutes before the time listed in the course schedule. The airport departures can’t be delayed due to late passengers. Passengers who arrive at the minibus with less than 10 minutes before departure risk losing their reservation of the place in the bus (bus, car), without the benefit of returning all or part of the fare for travel. Any delay attracts unilateral responsibility of the late passenger.

Methods of payment

At both agency and car driver you can pay cash.

It is mandatory that the ticket payment to be made before or on the day of transfer. Payment can be made at the latest on boarding the car, at the driver.

Payment can be made in RON, EURO or USD as follows:

  • If you want to make the payment to the driver in EURO, you have to pay 20 EURO / transfer
  • If you want to make the payment to the driver in USD, you have to pay 30 USD / transfer
  • If you want to make the payment to the driver in RON, you have to pay 70 RON/transfer

 

Delays / Cancellations / Changes

Each passenger will be notified 24 h before by phone, letter or email about the date, time and place of embarkation.

If you find a flight delay, please let us know as soon as possible by phone or email, in order to optimize immediate transfer. In this case, according to the delay, the passenger will be reallocated immediately to the following transfer.

Direct Turism will endeavor to carry the passenger and his luggage within a reasonable time. Times shown on the voucher, on the timetables and elsewhere are not guaranteed and form no part of the contract of carriage. Direct Turism disclaims any liability for delays or interruption of weather conditions or waiting times in situations in which the traffic is blocked, restricted or diverted, and (or) for losses incurred by passengers as a result of these delays.

Direct Turism reserves the right to cancel a race if a terrorist attack, blockade, strike, weather conditions, social movements, technical problems of buses (minibuses, cars) or other circumstances that could hinder the trip.

The transfer Voucher can be canceled at least 5 days prior to embarkation. The passenger should write us a request by mail for this purpose or should came at the agency. The application must include identification of the passenger, route, vehicle number, date and time of signing (the data can be taken from the boarding ticket) and the account where the money will be transferred. If the conditions above are not followed, the request will not be taken into consideration.

If the cancellation request was made ​​within the period stated above, the passenger will receive the ticket counter value within 30 days of the submission.

Luggage

Direct Turism assumes no responsibility for luggage. The responsibility rests entirely to the passenger, unless the damage is a fault of the driver and the passenger could prove it. Direct Turism is not responsible for loss or damage of goods and valuables such as (money, jewelry, art, cameras, video, computers, etc.) in the luggage of passengers. The passengers are required to supervise their own luggage during stops, disembarking or boarding route.

Passengers are required to submit any claim related to loss (theft) or damage to luggage upon arrival to the crews and confirm in writing within 48 hours of arrival. Any subsequent claim will not be considered.

Passenger’s obligations

It is forbidden to passengers: to damage or soiling bus (minibus, car), obstructing the driver or any other person from the crew in the performance of specific tasks, causing inconvenience or discomfort bus passengers (bus, car) or other road users. Smoking, inappropriate behavior and consumption of alcoholic beverages are strictly prohibited in the means of transport.

Direct Turism reserves the right to refuse carriage or interrupt carriage without the right to compensation or reimbursement of the ticket price if the passenger does not comply with the contract of carriage, violates the laws of Romania and the other countries by traveling, if he is in a state indicating a contagious disease, has uncivilized behavior in the bus or to other passengers and endanger the safety of other passengers so disturbing journey.

Fraud

The attempts of unauthorized access to the site including but not limited to any attempt to access personal data of another user, modify site content or affect server performance will be considered an attempt to defraud the www.direct-aeroport.ro site and will be reported to the competent authorities, setting in motion the criminal investigation against those who have tried this.

Communication

Will be excluded from the site or ignored opinions or complaints containing abusive or inappropriate language. The administrator is free to manage information received without having to provide justification for it.

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